Privacy Policy

1. Information We Collect

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Billing address
  • Payment details (processed securely via third-party providers)
  • Recipient details

We may also collect:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use personal information to:

  • Process and deliver orders
  • Communicate order updates
  • Provide customer support
  • Improve our services
  • Prevent fraud
  • Comply with legal obligations

3. Payment Processing

All payments are processed through secure third-party payment providers.

We do not store full credit card details on our servers.

4. Sharing Your Information

We may share information with:

  • Delivery partners
  • Payment processors
  • Technical service providers
  • Legal authorities when required

We do not sell personal data.

5. Cookies

Our website uses cookies to:

  • Enable website functionality
  • Remember user preferences
  • Analyze website performance

Users may disable cookies through browser settings.

7. Your Rights (GDPR)

Customers in the European Union have the right to:

  • Access personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing

Requests can be sent to our contact email.

GDPR rules require transparency on data collection and user rights, which is standard for EU-based online shops.

8. Data Security

We use industry-standard security measures to protect personal data.

Payments are encrypted using secure technologies.

9. Contact Information

For privacy-related requests, contact:

Email: thegardenfleurs@gmail.com
 Address: 3 rue du Docteur Pierre Richelmi, 06300 Nice